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Privacy Policy

Effective Date: April 9, 2025

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Georgia Sapphire Wellness, LLC (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients' personal, medical, and health-related information. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our Web site, services, and practice.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name, address, phone number, email address

  • Date of birth

  • Emergency contact information

b. Health & Medical Information (Protected Health Information or PHI)

  • Medical history and treatment details

  • Health concerns and wellness goals

  • Appointment history

  • Any data shared through forms or communication with our team

c. Web site Usage Information

  • IP address, browser type, device type

  • Pages visited, date/time of visits

  • Cookies and similar technologies (see section 5)

2. How We Use Your Information

We use your information to:

  • Provide medical and wellness services

  • Communicate appointment reminders or service updates

  • Process payments and manage billing

  • Improve our services and website functionality

  • Comply with legal and regulatory requirements (including HIPAA)

3. Our Use of OptiMantra™

We use OptiMantra™, a secure, HIPAA-compliant electronic health record (EHR) and practice management platform, to:

  • Manage your personal and medical records

  • Book and track appointments

  • Collect intake forms and questionnaires

  • Facilitate secure communication between you and our providers

OptiMantra™ protects your data with industry-standard security and encryption. For more information about their data practices, please visit www.optiMantra.com.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Licensed medical professionals and authorized staff involved in your care

  • HIPAA-compliant service providers (e.g., payment processors, EHR systems)

  • Legal authorities, when required by law or for your protection

4. Your Rights

As a client, you have the right to:

  • Access and request a copy of your personal health information

  • Request corrections to your information

  • Request restrictions on certain uses or disclosures

  • Receive a list of disclosures we've made of your information

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the information below.

5. Cookies & Tracking Technologies

Our Web site may use cookies and similar tools to:

  • Understand user behavior and preferences

  • Improve site performance and security

  • Deliver a better browsing experience

You can adjust your browser settings to limit or disable cookies at any time.

6. Data Security

We implement industry-standard security measures, including secure servers, encrypted transmissions, and HIPAA-compliant software platforms to protect your information from unauthorized access, loss, or disclosure.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect information from minors.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our services implies acceptance of any updates.

10. Contact Us

Georgia Sapphire Wellness, LLC

Two Locations

2304 S. Miami Blvd, Suite 122, Raleigh, NC  22703​

4020 Barrett Drive, Suite 105, Raleigh, NC  27609

Phone Number

919.532.9240

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